FAQ

Orders and Shipping:

How can I place an order?

A: You can easily place an order on our website. Simply browse our collections, select the items, and proceed to checkout.

What payment methods do you accept?

A: We accept major credit/debit cards, as well as secure payment methods such as PayPal.

How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website.

Do you offer international shipping?

A: Yes, we do! We ship globally, and shipping costs and delivery times will vary depending on your location.

Returns and Exchanges:

What is your return policy?

A: Our return policy allows you to return items within 30 days of delivery.

How can I initiate a return or exchange?

A: To initiate a exchange, please contact our customer support team at doubleupus@gmail.com with your order number and details.

Product Information:

How do I determine the right size for me?

A: Refer to our size chart, which can be found on each product page. It provides detailed measurements to help you choose the perfect fit.