FAQ
Orders and Shipping:
How can I place an order?
A: You can easily place an order on our website. Simply browse our collections, select the items, and proceed to checkout.
What payment methods do you accept?
A: We accept major credit/debit cards, as well as secure payment methods such as PayPal.
How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website.
Do you offer international shipping?
A: Yes, we do! We ship globally, and shipping costs and delivery times will vary depending on your location.
Returns and Exchanges:
What is your return policy?
A: Our return policy allows you to return items within 30 days of delivery.
How can I initiate a return or exchange?
A: To initiate a exchange, please contact our customer support team at doubleupus@gmail.com with your order number and details.
Product Information:
How do I determine the right size for me?
A: Refer to our size chart, which can be found on each product page. It provides detailed measurements to help you choose the perfect fit.